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7 Nuffield Lodge, Carlton Gate,

Admiral Walk,

W9 3TP London, U.K.

Phone: 0207 2898677

E-mail: info@crm-ltd.co

SKYPE: crm.ltd

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+44207289867-      - Info@crm-ltd.co-    -crm.ltd

Who Are We

  Working as an airline’s cabin crew member for seven years, Ms Kamishima moved to London in 1999, where she obtained an MA in Tourism Management at Westminster University in 2007.

Who Are We

Takako kamishima

Crm’s operations manager

Company's profile


  Francesco D’Andrea expanded CRM to include relocation consultancy after having identified a gap with in the British letting market. Through personal experience of some of the difficulties encountered

Who Are We

Francesco d’andrea

Crm’s managing director

CRM (customer relocation management) is a branch of Customer Relation Marketing, a British company founded in London in 1989. The holding company's core business is FMCG Marketing Consultancy. The idea to branch out the into Relocation Consultancy, was the result of countless international; students, families and business people, finding it difficult to source satisfactory properties to rent. As a result, in January 2012 Customer Relocation Management was launched.

The branch business consists in providing pre relocation advice, accommodation search and evaluation to those who wish to relocate to London; temporarily or indefinitely.

Furthermore the company not only finds and inspects the accommodation but organises Virtual SKYPE tours of pre selected properties, negotiates the lease with the landlord or his agent.

We help our clients to understand their obligations, by fully explaining the contract’s clauses. As part of our service we also research the best possible location for our clients to settle, assessing which of the available properties best meet their requirements.

In UK estate agents are employed by the landlords, therefore their interest rests sonly with the satisfaction of their employers.

At CRM we only care for our clients: YOU.

Company's profile


when relocating himself to different parts of the world, he collected extensive knowledge in the differences existing between foreign tenant expectations and local letting market services. This disparity and the lack of understanding between the demands and offers lead to the formation of the new company’s branch. As well as supervising relocation services, he is a senior Marketing Consultant and an analyst of CRM data. In an impressive career he has focused on marketing and sales activities for Europe, the US and Australia. Previously he has worked in a number of different sectors including the chemical industry, manufacturing, software services, leading sales programmes both in UK and at an international level. Mr D’Andrea brings extensive experience in what relocating for work purposes entails.

At present Taka  spends a lot of  her time at London Heathrow Airport assisting arriving and departing passengers. In 2012 together with Francesco D'Andrea, she greatly contributed to the setup of Customer Relocation Management. Ms Kamishima, herself a new settler in UK, brings to CRM personal insight and first-hand experience in what an individual has to endure whilst relocating to London. During her 13 years spent in London she has helped to find suitable accommodation to many friends and acquaintances. Today she is an able profile assessor, a capable negotiator with in depth knowledge of the local real estate rental market. Her skills assists the company’s clients to find the most suitable residences to accommodate budget and requirements. Driven by passion and refusing to accept second best, Taka’s academic background, does not only bring business acumen to CRM, but also a first class customer service. This has been learnt through numerous years working for Japanese and International companies.